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Privacy Policy

Atlantis Submarines (Barbados) Inc., Privacy Policy

Here at Atlantis Submarines (Barbados) Inc. (www.barbados.atlantissubmarines.com) we know that privacy is important to you and that you care how information about you is used and shared. We appreciate your trust that we will handle your information carefully and sensibly. This notice describes our privacy policy. By visiting Atlantis Submarines (Barbados) Inc., you are accepting the practices described in this Privacy Notice.

About the information we collect...

When you visit Atlantis Submarines (Barbados) Inc. the information we collect from our customers helps us serve you better and to continually improve both our online and offline product and service offerings. We gather information in several ways including:

Customer provided information: When you reserve an Atlantis Submarines (Barbados) Inc. Tour Package, we ask for certain basic information required to make your purchase including your name, billing address, telephone number, email address, payment information, and related travel itinerary details to help us serve you better.

If you choose to pay online and with your credit card, a portion of this information is also supplied to the credit card company, together with your credit card number, for purposes of processing the transaction. Atlantis Submarines (Barbados) Inc. and its affiliates bear no responsibility for the transfer of information by unrelated third parties. This includes but is not limited to your credit card issuer and credit reporting authorities.

Automated electronic information: When you visit Atlantis Submarines (Barbados) Inc. online we keep track of our customer purchases, traffic patterns and related site statistics inside our website to help us shape our online progress. Rest assured that the only information we collect from your web browser is solely based on your activities on our network of websites. We do not track your browsing habits as they reflect other sites on the Internet.

From time to time, we may randomly contact customers about participating in user surveys about our website(s). As we do not outsource any of these activities you will only be contacted by people directly affiliated with Atlantis Submarines (Barbados) Inc., Inc. and its immediate affiliates. These surveys are optional. The responses we gather help us make your online shopping and tour experiences even better.

We may collect your IP Addresses.

What do we do with the information we collect...

Customer information is an important part of our business and we use it to help us provide better services for you. However, we are not in the business of selling your information. We only share our customer information to our direct subsidiary operations.

Measuring Website Usage (Google Analytics)

We use Google Analytics software to collect information about how you use this website. We do this to help make sure the site is meeting the needs of its users and to help us make improvements.

Google Analytics stores information about: 

  • the pages you visit
  • how long you spend on each page
  • how you got to the site
  • what you click on while you’re visiting the site
  • Your behaviour on website

We don’t collect or store your personal information (for example your name or address) so this information can’t be used to identify who you are. We don’t allow Google to use or share our analytics data.

Google Analytics sets the following cookies in accordance with Google’s privacy policy

Downloads & Media Files

Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available, users are advised to verify their authenticity using third party antivirus software or similar applications.

We accept no responsibility for third party downloads and downloads provided by external third-party websites and advise users to verify their authenticity using third party antivirus software or similar applications.

External Website Links & Third Parties

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. You should exercise caution and look at the appropriate privacy policy applicable to the relevant website being used.

Social Media Usage

While we may have official profiles on social media platforms, users are advised to verify authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.

There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy and usage policies in the resources section below.

Website Analytics & Target Advertisement

Atlantis Submarines (Barbados) Inc. together with the third-party service providers like Google uses cookies that are tenaciously placed in your browser to collect data, which include but is not limited to the operating software you use, your web browser, your location and IP address. This gives you a unique user identity on our website and also helps us improve our services and offer you personalized website experience based on your past visits and preferences. 

We will store the collected information of users in our database for as long as it is necessary. Additionally, Google will save the users’ data for 14 months from the date of their last session. If you want us to delete your information saved in our database, please contact us using any of the contact methods mentioned on the website.

The personal data such as name, contact details, email, billing information, etc. is not collected through cookies. However, you can manage and block such use of cookies by simply changing the settings in your browser or by choosing third party tools like Ghostery, Skyblocker-software, Disconnect and others. However, if you do so, note that some parts of the Site may not function properly.

We use targeted advertisements, Advertising Reporting feature of Analytics. We also use Remarketing feature of Google Analytics tool as well as Adwords to optimize and display relevant advertising content based on the user’s activities on our website, other websites and search queries on internet. The advertisements are displayed on third-party websites as well as visible to you while browsing.

Atlantis Submarines (Barbados) Inc. makes use of either Google's Interest-based advertising (Personalized Advertising), 3rd-party audience data.

Atlantis Submarines (Barbados) Inc. connects tracking activity performed by Google Analytics and its Cookies with the AdWords advertising network.

If you would like to stop seeing such advertisements, you can opt-out using the Ads Preferences Manager.

You can also download the Google Analytics opt-out browser Add-on here.

Please note that you will continue seeing the generic ads.

Third Party Services

Atlantis Submarines (Barbados) Inc. uses third party support which includes Netclues. Your personal information may be collected, maintained and used by this third parties as mentioned in their privacy policies.

Atlantis Submarines (Barbados) Inc. uses third party support which includes Currency Convertor. Your personal information may be collected, maintained and used by this third parties as mentioned in their privacy policies.

The EU and the US Privacy Shield Framework

We comply with the EU and the US privacy shield principles and take full responsibility for the processing of personal data that we receive from our users, subjected to Privacy Shield Framework. The user has full right to access, delete or update his or her information shared with us and can simply do so, by writing an email for the same to our team at barbadosreservations@atlantissubmarines.com In an unavoidable situation, we may be compelled to disclose personal data to comply lawful requests by public authorities.

Your transactions are secure...

Just as we protect your personal information, we also go to great lengths to protect your financial information using state-of-the-art encryption technology to safeguard your online transactions. Our site is protected using the Secure Socket Layer (SSL) of your web browser, which is fully supported by Internet Explorer, Firefox, Safari and Chrome web browsers. Your information, including your credit card details, is encrypted and cannot be read as it travels over the internet.

A few notes about cookies...

Cookies you ask? Yes, cookies, but not the enjoyable baked kind. Cookies as they pertain to the internet are small pieces of information that our servers send through your web browser to your hard drive. A cookie lets our system recognize you and the current purchases you are making.

Most web browsers are set to accept cookies automatically, but this setting can be changed in almost all cases. See your web browser’s “help section” to learn more about this setting. To help facilitate your online purchases your browser must be set to “accept” cookies for our site (www.barbados.atlantissubmarines.com)

Who has access to my information...

Unlike most online operations, we do not use outside companies to help facilitate our operations. Orders are accepted, processed and fulfilled in our own group of companies. We will only release your personal information to the proper persons when we believe, in good faith, that we are required to comply with a law or legal process, enforce our agreements, or protect the rights, property or safety of our operations or other persons or entities.

Postal/email addresses...

We are not in the business of selling your information. We only share our customer information to our direct subsidiary operations. You have control over how you are contacted from our company. We occasionally send new product announcements via postal mail or special offers to your email account. You’ll always have the option to request that your name be removed from our mailing lists. To have your information removed from our lists, please contact our Customer Service Department at barbadosreservations@atlantissubmarines.com

Children

While many of the tours we offer are accessible to children, our website is intended for use by adults. We sell children’s tours for purchase and enjoyed while accompanied by adults. If you are under 18, you may use the Atlantis Submarines (Barbados) Inc. website only with the involvement of a parent or guardian. Additionally, we do not knowingly collect information from children under 13 years of age. If you believe your child has provided information to our site, please contact our Customer Service Department at barbadosreservations@atlantissubmarines.com

Acceptance of terms...

By using www.barbados.atlantissubmarines.com and its online affiliate domains and/or provide use with your personal information, you are accepting the privacy practices described in this document.

We may update our Privacy Policy from time to time. Please check back here occasionally for any policy changes. You will always find the latest version posted here. Please note that because a customer information database is customarily considered a business asset, www.barbados.atlantissubmarines.com and its affiliates shall have the right to transfer it in a merger or sale of some or all of its company or in an action for bankruptcy. Your information will continue to be treated in accordance with this Privacy Policy by the acquiring or merged company unless you are notified and provided an opportunity to opt out of any changes.

Notice of disclaimer to all users...

Atlantis Submarines (Barbados) Inc. is a Barbadian corporation incorporated in Bridgetown, Barbados, by your use of the site to order merchandise or reserve tours you agree that you have read and agree to Barbados jurisdiction over any disputes that may arise in connection with it.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to barbadosreservations@atlantissubmarines.com

Policy Updated

January 10, 2019